FAQ’s

There is free wireless internet in all the hotel.

Breakfast, when served at the restaurant, is included for all the different rooms. It is served everyday between 8am and 10.30am. In case of any food restrictions, please inform us when you make your reservation.

Yes, but only upon previous booking. This service is not possible on check-out day and can be subject to fees.

Use of sun deck and pool is free. However, due to the present pandemic, it must be previously requested so as to avoid that the number of guests exceeds the limit established by the new rules of social distancing. As long as these rules are in effect, sun deck and pool are available until 8pm.

Children under 12 are not allowed. Be careful regarding sun exposure (specially from July to September). The sun deck and terrace areas are not supervised, and the terms of use exhibited at the Hotel’s Front Desk must be respected.  

The terrace bar is opened from 6pm till 10pm. This schedule can be changed. If you wish a light meal or a drink outside the bar’s working hours, please check availability with attendant. 

After the bar is closed access is forbidden. Please be careful with the proximity of the stairs, since the alarm will be activated. 

We can book a shuttle to and from Lisbon Airport with an additional cost.

Due to legal requirements for the accommodation of pets, these are not allowed. Except guide dogs.

Due to the lodging’s conditions, children are allowed from 12 years of age.

No. All types of room allow a maximum of 2 persons per room. A reservation for 3 implies the booking of 2 or more rooms. 

No, there is only parking for loading/unloading. However, Rossio Marquês Pombal, the biggest and free parking zone of the city is just a 3-minute walk from Casa do Gadanha. 

Yes, we offer several activities, that require previous booking, to help you enjoy the best of Alentejo. You can check these at http://www.casadogadanha.pt 

Undoubtedly. Though we are not yet 100% sustainable, we implemented practices with the goal of minimising our impact in the environment. 

We partnered with a business of amenities traditionally manufactured in Alentejo, aiming to diminish carbon emissions in their transportation. To avoid unnecessary garbage, all packages and refill bottles are reused.  

Products are not tested on animals.

The common restroom toilets of the restaurant, given that they are used the most, have a system that allows reuse of hand wash water through the flushing devices of the toilets.  

We also ask for your help: reuse towels and bear in mind water consumption.

The bed linens will be changed whenever new guests arrive or, within the same stay, every 3 days. Guests can get an extra change, if justifiable.

General cleaning is done daily, upon request. For that, just flip the card on your doorknob until 11am.

It is forbidden to smoke in the bedrooms, as well as in designated areas. However, you can smoke in the inner patio with the door closed or in the bar’s outside area, within working hours. Smoking in the forbidden areas implies the payment of a fine.